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REGISTRATION
  CS TRAINING

REGISTRATION
BoR TRAINING

Retail training.jpg

We are offering the virtual Training & Certification classes for teachers, and they will be posted here. 

The Customer Service Training and Certification classes for teachers will be held as follows.  Please note Register By Date as we need time to ship a textbook to the teacher.  Also, the personal email is REQUIRED as that is what is used to register the student for the test license. Classes are conducted in Google Meet.

The Business of Retail: Operations & Profit Training and Certification classes for teachers will be held as follows.  Please note Register By Date as we need time to ship a textbook to the teacher.  Also, the personal email is REQUIRED as that is what is used to register the student for the test license.  Classes are conducted in Google Meet.

Date                                                                      Register by Date

​January 20, 2027                                                 January 13

February 17, 2027                                              February 10

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Date                                                                      Register by Date

​January 27, 2027                                                 January 20

March 3, 2027                                                     February 24​

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Registration is $305/person and includes the training class, a Customer Service & Sales Fundamentals textbook, full access to this website, and a license to take the customer service exam to be certified.  The exam is given at the end of the 1-day class.   
Registration is $305/person and includes the training class, a Business of Retail textbook, full access to this website, and a license to take the Business of Retail exam to be certified.  The exam is given at the end of the 1-day class.   
Download a Registration Form
Registration Form--online registration

CS Agenda--click to download a copy 

BoR Agenda--click to download a copy

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