REGISTRATION
  CS TRAINING

REGISTRATION
BoR TRAINING

Retail training.jpg

We are offering the virtual Training & Certification classes for teachers, and they will be posted here. 

The Customer Service Training and Certification classes for teachers will be held as follows with the trainings.  Please note Register By Date as we need time to ship a textbook to the teacher.

The Business of Retail: Operations & Profit Training and Certification classes for teachers will be held as follows with the trainings.  Please note Register By Date as we need time to ship a textbook to the teacher.

Date                                                                      Register by Date

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June 1, 2022—8 a.m.-2 p.m.                              May 25

July 6, 2022—8 a.m.-2 p.m.                                June 30

August 24, 2022—8 a.m.-2 p.m.                       August 17

September 21, 2022—8 a.m.-2 p.m.                September 21

Date                                                                      Register by Date

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June 15, 2022—8 a.m.-2 p.m.                             June 8

July 13, 2022—8 a.m.-2 p.m.                              July 6

August 31, 2022—8 a.m.-2 p.m.                       August 24

September 28, 2022—8 a.m.-2 p.m.                September 21

Registration is $275/person and includes the training class, a Customer Service & Sales Fundamentals textbook, full access to this CS website, and a license to take the customer service exam to be certified.  The exam is given at the end of the 1-day class.   
Registration Form--click to download

Agenda--click to download a copy 

Registration is $295/person and includes the training class, a Business of Retail textbook, full access to this website, and a license to take the Business of Retail exam to be certified.  The exam is given at the end of the 1-day class.   
Registration Form--click to download
 

Agenda--click to download a copy