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REGISTRATION
  CS TRAINING

REGISTRATION
BoR TRAINING

Retail training.jpg

We are offering the virtual Training & Certification classes for teachers, and they will be posted here. 

The Customer Service Training and Certification classes for teachers will be held as follows with the trainings.  Please note Register By Date as we need time to ship a textbook to the teacher.

The Business of Retail: Operations & Profit Training and Certification classes for teachers will be held as follows with the trainings.  Please note Register By Date as we need time to ship a textbook to the teacher.

Date                                                                      Register by Date

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JMay 13, 2026                                                      May 6

July 22, 2026                                                         July 15

August 19, 2026                                                   August 12

Septembet 16, 2026                                            September 9

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Date                                                                      Register by Date

​May 21, 2026                                                           May 14

July 29, 2026                                                             July 22​

August 26, 2026                                                       August 19

September 23, 2026                                                September 16

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Registration is $295/person and includes the training class, a Customer Service & Sales Fundamentals textbook, full access to this CS website, and a license to take the customer service exam to be certified.  The exam is given at the end of the 1-day class.   
Registration is $295/person and includes the training class, a Business of Retail textbook, full access to this website, and a license to take the Business of Retail exam to be certified.  The exam is given at the end of the 1-day class.   
Registration Form--click to download

CS Agenda--click to download a copy 

BoR Agenda--click to download a copy

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