We are now doing Virtual Customer Service Training & Certification classes, and they will be posted here.  These are normally held in January-February and July-October.


The next Customer Service Training and Certification classes for teachers will be held as follows:

Date                  Start Time                 Register by Date

January 28        8:30 a.m.                     January 21, 2021

February 11      8:30 a.m.                    February 4, 2021

more training classes will be set up and posted as they are finalized--check back

Registration is $275/person and includes the training class, a Customer Service & Sales Fundamentals textbook, full access to this CS website, and a voucher to take the customer service exam to be certified.  The exam is normally given at the end of the 1-day class.