REGISTRATION FOR CS TRAINING
We are now doing Virtual Customer Service Training & Certification classes, and they will be posted here. These are normally held in January-February and July-October.
The next Customer Service Training and Certification classes for teachers will be held as follows:
Date Start Time Register by Date
January 28 8:30 a.m. January 21, 2021
February 11 8:30 a.m. February 4, 2021
more training classes will be set up and posted as they are finalized--check back
Registration is $275/person and includes the training class, a Customer Service & Sales Fundamentals textbook, full access to this CS website, and a voucher to take the customer service exam to be certified. The exam is normally given at the end of the 1-day class.
To obtain a Registration Form, click this link, download the registration form, fill out the form completely and email or fax it in. An invoice for $275 will be emailed to the person listed as paying the fee.
For a copy of the Agenda for the training, click here.
