We are now doing Virtual Customer Service Training & Certification classes, and they will be posted here. 


The next Customer Service Training and Certification classes for teachers will be held as follows with the trainings starting at 8:30 a.m. each time.  Please note Register Date as we need time to ship a textbook to the teacher.

Date                Register by Date

July 15              July 8 , 2021

July 29              July 22, 2021

August 19        August 12, 2021

more training classes will be set up and posted as they are finalized--check back

Registration is $275/person and includes the training class, a Customer Service & Sales Fundamentals textbook, full access to this CS website, and a voucher to take the customer service exam to be certified.  The exam is normally given at the end of the 1-day class.