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REGISTRATION
  CS TRAINING

REGISTRATION
BoR TRAINING

Retail training.jpg

We are offering the virtual Training & Certification classes for teachers, and they will be posted here. 

The Customer Service Training and Certification classes for teachers will be held as follows with the trainings.  Please note Register By Date as we need time to ship a textbook to the teacher.

The Business of Retail: Operations & Profit Training and Certification classes for teachers will be held as follows with the trainings.  Please note Register By Date as we need time to ship a textbook to the teacher.

Date                                                                      Register by Date

July 31                                                                    July 24

September 11                                                      September 4

Date                                                                      Register by Date

June 5                                                                     May 29

July 10                                                                     July 3

August 14                                                              August 7

September 25                                                       September 18

October 16                                                            October 9

Registration is $295/person and includes the training class, a Customer Service & Sales Fundamentals textbook, full access to this CS website, and a license to take the customer service exam to be certified.  The exam is given at the end of the 1-day class.   
Registration is $295/person and includes the training class, a Business of Retail textbook, full access to this website, and a license to take the Business of Retail exam to be certified.  The exam is given at the end of the 1-day class.   
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