REGISTRATION FOR CS TRAINING

We are now doing Virtual Customer Service Training & Certification classes, and they will be posted here.  These are normally held in January-February and July-October.

 

The next Customer Service Training and Certification classes for teachers will be held as follows:

Date                  Start Time                 Register by Date

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January 28        8:30 a.m.                     January 21, 2021

February 11      8:30 a.m.                    February 4, 2021

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more training classes will be set up and posted as they are finalized--check back

Registration is $275/person and includes the training class, a Customer Service & Sales Fundamentals textbook, full access to this CS website, and a voucher to take the customer service exam to be certified.  The exam is normally given at the end of the 1-day class.   
Registration Form--click this link, download the registration form, fill out the form completely and email or fax it in.  An invoice for $275 will be emailed to the person listed as paying the fee.
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Agenda--click to download a copy 
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