REGISTRATION FOR CS TRAINING

We are now doing Virtual Customer Service Training & Certification classes,

and they will be posted here. 

 

The next Customer Service Training and Certification classes for teachers will be

held as follows with the trainings.  Please note Register By Date as we need time

to ship a textbook to the teacher.

Date                                                                                    Register by Date

Thursday, August 19, 2021—8:30 a.m.-2:00 p.m.         August 12

Wednesday, Sept. 22, 2021—8 a.m.-2:00 p.m.              Sept. 15

Wednesday, Oct. 20, 2021—8 a.m.-2:00 p.m.               October 13

more training classes will be set up and posted as they are finalized--check back

Registration is $275/person and includes the training class, a Customer Service & Sales Fundamentals textbook, full access to this CS website, and a license to take the customer service exam to be certified.  The exam is given at the end of the 1-day class.   
Retail training.jpg

The new Business of Retail:  Operations & Profit credential training and certification classes for teachers will be held as follows.  Please note Register By Date as we need time to ship a textbook to the teacher.

Date                                                                                    Register by Date

Wednesday, Sept. 29, 2021—8 a.m.-2:00 p.m.              Sept. 15

Wednesday, Oct. 27, 2021—8 a.m.-2:00 p.m.                October 13

more training classes will be set up and posted as they are finalized--check back